Ben

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  • How is LABS different to the old LABS?

    The LABS packs that you love from the previous incarnation of LABS are still available for free and housed in our brand new plugin.  This expands on that with extra content available for a small mo...

  • When do I get charged?

    You can download the new LABS and install/play free libraries without a subscription. To access premium libraries, you’ll need to begin a free trial to LABS+ by entering your payment details. You’l...

  • Is LABS compatible with my OS?

    The system requirements for LABS are as follows: MACOS 11 or higherMemory: 8GB minimumProcessor: 2.4GHz Intel Core i5 or higher WINDOWS10 or higherMemory: 8GB minimumProcessor: 2.4GHz Intel Core i5...

  • Can I go back to the old version of LABS?

    We no longer support the previous incarnation of LABS. If you have an issue or need help with LABS, please read through our FAQs or contact us. All the instruments that were free are still free in ...

  • How do I uninstall a pack?

    To remove a pack from your computer, navigate to the download location you set in the LABS app and delete the folder relating to the pack.   This will also make it available to download again in th...

  • Can I use LABS offline?

    LABS can only be used with an active internet connection

  • Is there a free trial for LABS+?

    Yes! Anyone can try LABS+ free for 14 days. If you decide it isn't for you, simply cancel within that time period, and you won't be charged.

  • Why are you making LABS+ a subscription?

    LABS+ is ever-expanding. By becoming a member, you’ll be given access to new monthly instruments and ongoing perks — and we’ll be able to continue innovating and delivering high quality tools and s...

  • Can I still access my existing LABS libraries?

    All currently existing LABS packs (59 of them) will remain free to use.

  • Will new sounds be added every month?

    Yes! We’ll be releasing new packs monthly.