Josie

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Activity overview

Latest activity by Josie
  • Josie created an article,

    Finding LABS related support files

    If you're having issues with the LABS plugin and encountering error messages, one of the most helpful things for our support team is to see a plugin log and your spitfire.properties file. These can...

  • Josie created an article,

    How do I remove the old LABS from FL Studio?

    If you've just installed the updated LABS plugin and you're still finding the old UI within FL Studio, along with an Error 2, and you've already tried the steps in the guide here, then you can foll...

  • Josie created an article,

    What version of the LABS plugin am I using?

    To find the LABS plugin version, go to the "About" section in the plugin settings. This can be found by clicking the user icon in the top right corner as demonstrated below.  

  • Josie created an article,

    "Failed to load preset config" error in LABS

    The following steps will help to resolve the "Failed to load preset" error within the LABS plugin without redownloading all the libraries. Do not attempt these steps unless directed to do so. This ...

  • Josie created an article,

    I've installed the new LABS but the old LABS plugin is still opening in my DAW

    If you open the LABS Plugin in your DAW and see the old interface, likely along with an Error #2 if you've installed new libraries, then you'll need to remove the old plugin manually from your plug...

  • Josie created an article,

    How do I set my installation path for downloaded libraries?

    To set your installation path for the sample files, first open the plugin. Click the account icon in the top right to open the plugin settings, and then navigate to the "Content" section. Click the...